---
title: "Email templates"
canonical: "https://help.skillpanel.com/space/TBG/3053617153/Email%20templates"
format: markdown
---
**Email Templates** is one of the features of our SkillPanel platform. It is not available to all users [if you are interested in the Email Templates feature, please contact us via email: [support@devskiller.com](mailto:support@devskiller.com)]

Email templates allow you to quickly and conveniently create email templates to be sent to employees. The panel (**Settings → Email templates**) is divided into separate sections: 

- Invitation templates
- Onboarding templates
- Rating skills templates
- Promotion process templates
- Other templates
- Certificates

Each section is divided into more specific groups of templates, for example, the Invitation templates section contains such groups as:

- Invitation
- Invitation reminder
- Invitation manager

![image-20251017-132649.png](media://7a29e0e6-f8c4-4997-aad1-bbdb562e4e37)

After expanding the group, individual templates will be displayed. To edit them or view details click on the three vertical dots to the right of the selected template.

### **Creating a new template**

If you would like to create a new template, click on the "Create" button at the top right. Next, fill in the fields “Template type” and “Name”. You will be automatically taken to the template editing panel.

![image-20251017-132803.png](media://87b58d1c-1178-4bf6-8b06-5714b3540198)

### **Template editing view**

You can access the template editing in two ways:

- after clicking on the "Details" button of an existing template
- after clicking "Create" a new template

In both situations, you will see a new panel that will allow you to edit the template. First, make sure that the three fields are filled in:

- TEMPLATE TYPE
- TEMPLATE NAME
- EMAIL SUBJECT

![image-20251017-133125.png](media://59f14c8d-c995-4d33-b895-d28954f288ad)

Then go to edit the content. At the top, you will see icons. Decide whether the template will be dedicated to mobile devices (phones) or to larger screens (computers, laptops).

In some templates, we may encounter the writing of certain values in the following form, e.g. {{^firstName}}, {{to}}, {{url}}.

These values are template variables, i.e. parameters that are provided by the application when sending an e-mail. For example, in the place of {{url}} there will be a link to the user profile to which the email will be sent. Do not "substitute" anything for these values because they are added automatically.

### **Merge Tags**

We can also create the template text ourselves, from scratch, containing the previously mentioned template variables (Merge tags). To do this, drag the "Text" block, then click in the text box and expand the Merge tags option:

![image-20251017-133300.png](media://5fb56d7f-0e1f-49af-9434-0623461b9915)

The list of the available tags:

|  |  |
| --- | --- |
| **TAG: ** | **MEANING:** |
| "Code snippets", | Allows you to add IF or IF-ELSE code blocks |
| "IF-ELSE statement", | Allows you to add an "If / Otherwise" condition |
| "IF statement", | Allows you to add an "If" condition |
| "Company name", | Displays the company name |
| "Recipient’s first name", | Displays the recipient's first name |
| "Recipient’s last name", | Displays the recipient's last name |
| "Recipient’s email", | Displays the recipient's email |
| "Host’s email", | Displays the sender's email |
| "Host’s first name", | Displays the sender's first name |
| "Host’s last name", | Displays the sender's last name |
| "Invitation number", | Displays the invitation token |
| "Invitation link", | Displays the invitation link |

### **Smart Text**

Finally, we can use the Smart Text function to help us check the correctness of the added text. The function also has options such as: paraphrase text, summarize text, make the text more formal/friendly.

![image-20251017-133733.png](media://f2cfaddc-1bf9-4079-ac49-a03f5b0794cd)